Information We Collect
When you sign up for CleanMyPool service, we collect your name, email address, phone number, service address, and pool specifications. We may also collect payment information through our secure payment processor (Stripe).
How We Use Your Information
- To schedule and provide weekly pool cleaning service
- To contact you about your service, billing, or repairs
- To send text alerts when technicians are on the way
- To process monthly payments securely
- To improve our services
Website Analytics
We use Google Analytics to understand website visits, service requests, and clicks on our call buttons. Analytics may use cookies to measure visits and their sources. Our custom tracking events do not include the names, email addresses, phone numbers, service addresses, or messages you enter in our forms.
We also keep available campaign details in your browser tab for up to 24 hours and include them with your request to help understand how you found us. Form requests are sent through EmailJS so our team can respond.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers (such as our payment processor) who assist in operating our business, subject to confidentiality agreements.
Data Security
We implement industry-standard security measures to protect your personal information. Payment data is handled securely through Stripe and is never stored on our servers.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at cleanmypool.fl@gmail.com or by calling (813) 575-3535.
Contact Us
If you have questions about this privacy policy, please contact us at: cleanmypool.fl@gmail.com or (813) 575-3535.